Legal notice

Last updated: 26 September 2026.

Legal notice

Otaku Gems is an anime-merchandise store operated by OTAKU GEMS LTD. The company is the legal seller for purchases from our store, including the Chibi Crate mystery-box range.

Registered company details

Company name: OTAKU GEMS LTD.
Company number: 16240212.
Registered in England and Wales.
Company type: private limited company.
Incorporated: 10 February 2025.

Registered office: 82a James Carter Road, Mildenhall, Bury St. Edmunds, England, IP28 7DE, United Kingdom.

Store: store.otaku-gems.com.
Email: support@otaku-gems.com.

Purchases and correspondence

Business and legal correspondence may be sent to the registered office or email address above. Purchases are governed by our terms of sale. Nothing in those terms or this notice excludes or limits your statutory rights, including mandatory consumer protections that apply where you live.